Should you need to contact us for any reason, please don't hesitate to do so. Whilst e-mail is our preferred method, feel free to use any of the other methods below. Our normal business hours are Monday to Friday, 9am to 6pm (excluding bank holidays).
 By E-Mail
Please send your message to one of the following e-mail addresses so that it may be answered promptly by the relevant department. We aim to answer all enquiries within one working day.
info@netenergy.net |
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For general information about our company and questions relating to our policies and terms and conditions. |
sales@netenergy.net |
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For pre-sales enquiries about any of services, or enquiries relating to a pending order. |
accounts@netenergy.net |
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For any billing or account enquiries, copy invoices or confirmation of payment. |
support@netenergy.net |
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For technical support questions relating to account set-up, configuration or difficulties with any service. |
abuse@netenergy.net |
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For complaints about unsolicited e-mail originating from one of our customers or from our network. |
By Telephone
To contact us by telephone please use the telephone number below. If you are an existing customer it would be helpful if you could have your customer code and account password to hand when you call.
Our telephone number is: +44 (0)845 643 4500
By Fax
If you would like to send us a fax, please remember to include your name, e-mail address and/or telephone number so that we can contact you. Please also include your customer code and account password.
Our fax number is: +44 (0)845 643 4599
By Post
Please send any postal mail to:
Net Energy Internet Ltd.
5a, The Newton Centre
Thorverton Road
Matford Park
Exeter
EX2 8GN
United Kingdom
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